- We post out orders using third party postal service providers (Poslaju / J&T)
- We post out orders 3-4 working days after payment has been completed (exclusive Saturday, Sunday and public holiday). For pre-order items will be posted out as period stated.
- Please note: If the tracking no. information not found at the courier website, it means your items not posted out to the courier -OR- not updated by the courier system yet. Therefore, please check the tracking movement after 3-4 working days (as per our shipping schedule stated above).
- Shipping fee includes postal service charges plus packing & handling charges.
- Shipping fee will be charged based on average weight and your area. Our system calculate shipping fee automatically when you place an order. Our minimum charges is RM8.
- Once the order is posted out, your products are under the responsibility of our third party postal service providers and we shall not be responsible for lost parcel in post if proof of postage is supplied. Any claim will have to be made with our third party postal service providers and we will make reasonable effort to assist in compensation claims (if any).
If you have any questions about these schedule, please contact us.